Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email with tracking information.
Please ensure your shipping address is correct at checkout. Aperture Dealer is not responsible for delays or losses due to incorrect address information provided by the customer.
Shipping Methods
We ship via reputable carriers such as:
- USPS
- UPS
- Fedex
Shipping carrier selection may vary depending on package size and destination.
Domestic Shipping (United States)
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Standard shipping times typically range from 2–7 business days after dispatch.
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Expedited shipping options may be available at checkout.
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Delivery times are estimates and not guaranteed.
International Shipping
International shipping may be available depending on location.
Buyers are responsible for:
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Customs duties
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Import taxes
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VAT
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Any additional fees required by their country
Aperture Dealer is not responsible for customs delays.
Shipping Insurance
All orders are packaged securely.
High-value items may include shipping insurance.
If your package arrives damaged:
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Photograph the item and packaging immediately.
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Contact us within 48 hours of delivery.
Lost or Delayed Packages
Once a package has been handed off to the carrier, delivery is outside of our control.
If your package appears lost:
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Contact the shipping carrier first.
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Then contact us for assistance.